Danko Emergency Equipment :: Terms & Conditions

Terms & Conditions

BASIS OF THE SALE

 

Contracts and orders are accepted only subject to Danko Emergency Equipment Conditions of Sale as set out herein and the Buyer shall be bound by such conditions. No modification or variation of these Conditions or the particulars shall be binding unless expressly accepted in writing. Unless so agreed any qualification thereof or terms stipulated in the Buyer's own order forms shall be inapplicable.

 

Any advice or recommendation given by Danko Emergency Equipment or its employees or agents to the Buyer or its employees or agents as to the storage, application or use of the goods which is not confirmed in writing is followed or acted on entirely at the Buyer's own risk, and accordingly shall not be liable for any such advice or recommendation which is not so confirmed.

 

Any typographical, clerical or other error or omission in any sales literature, quotation, price list, invoice or other document or information issued by Danko Emergency Equipment shall be subject to correction without any liability.

 

ORDERS

 

Not all items offered in our website are “In-Stock” and may require additional time for delivery. Danko Emergency Equipment strives to ship all products with-in 24 hours but some items do require additional delivery times depending on location and stocking status of Danko Emergency Equipment and the manufacture.

 

We regret that we cannot ship to P.O. Boxes or international destinations including Canada.

 

We will gladly accept special orders for products from manufacturers we represent, but which are not currently carried in our inventory. Special orders must be prepaid unless the Buyer has an established line of credit with Danko Emergency Equipment. Special orders are not returnable or cancelable unless agreed upon from the manufacture.

 

No order which has been accepted may be cancelled by the Buyer except with the agreement of Danko Emergency Equipment and on terms that the Buyer shall indemnify in full against all loss (including loss of profit), costs (including the cost of all labor and materials used), damages, charges and expenses incurred as a result of cancellation.

 

The Buyer confirms that he relies on his own skill and judgment in determining the suitability of the goods ordered for any particular purpose. Danko Emergency Equipment gives no warranties as to the suitability of its goods for any particular purpose. Unless agreed by in Writing, the Buyer is solely responsible for ensuring suitability of the goods for his purposes.

 

Due to cost of handling, no order will be billed for less than $25.00 (before shipping and tax). Orders of $25.00 or less will be accepted only if paid for upon delivery.

 

Any order to be delivered to the Buyer on credit is subject to the prior approval from Danko Emergency Equipments credit department.

 

Danko Emergency Equipment carries an multitude of items that are not carried in it stock. In general these special order items are not returnable. Danko Emergency Equipment will negotiate with the manufacture for return and if accepted any charges passed on by the Manufacture will be accessed to the buyer.

 

PRICES

 

Prices quoted refer to the stipulated quantities only and will not necessarily hold good for other quantities.

 

Danko Emergency Equipment reserves the right to alter the quoted prices of all or any of the goods at any time without notice in the event of any variation in costs incurred after acceptance of the Buyer's order. Orders are accepted at the prices current at the time of acceptance and on the understanding that they may be invoiced at prices ruling on the date of processing irrespective of prices previously quoted. The quoted price is also subject to adjustment if any changes are made by the Buyer in the specification or quantities of the goods or delivery requirements.

 

SHIPPING & HANDLING

 

Delivery shall be F.O.B. Snyder, Nebraska or from the point of originating product desired on all orders unless specified otherwise in writing. Freight charges are based on weight, zip code, fuel surcharges (if applicable), and residential or commercial destinations.  There is no minimum, however there is a nominal $4.00 handling charge on all orders. Priority delivery freight is also available and also is based upon weight and destination of the order as well as the expected time of delivery. Shipping and Handling charges will be added to the Buyer’s invoice.

 

SALES TAX

 

All prices and quotations exclude Local, State, and Federal sales and excise taxes.

 

TERMS & PAYMENT

We accept Visa and Master Card for all types of orders (internet, phone, fax, mail).

 

Open account terms may be extended to business or government agencies pending credit application and approval. Upon submission of your order, Danko Emergency Equipment will verify your account information prior to processing the order. Unless otherwise specified all delivered and or completed orders shall be paid within 30 days from the date of the relevant invoice has been issued.

 

Failure to make payment at the due date shall entitle Danko Emergency Equipment to suspend deliveries until payment is made or to cancel the order and or any pending orders. If there is any delay in making payment Danko Emergency Equipment shall be entitled to interest charged on the unpaid balance of the invoice at the rate of 1-1/2% per month. Said interest shall be charged beginning the first day following due date of invoice.

 

We encourage new business customers placing their first order to forward their Open Account Information Form, or make payment with check or credit card in advance. This can help with any shipping delays that may occur during the credit review process.

 

New accounts who have not previously done business with us can are required to fax us your State Tax Exempt Certificate. Please fax your certificate to 402-568-2212. 

 

All individual orders must be accompanied by full payment (check, money order or credit card).

 

DELIVERY

 

Any delivery not in dispute shall be paid for regardless of other controversies relating to other deliveries or undelivered material.

 

Unless otherwise agreed the goods shall be delivered in the manufacturer's standard packing. Special packaging specifications to meet the Buyer's requirements must be referred to Danko Emergency Equipment for review and acceptance. Danko Emergency Equipment shall make a charge for this.

 

Orders being delivered in the Continental United States will ship via standard UPS Ground. Merchandise weighing in excess of 70 lbs. or with an overall package size 108” (length/girth) will be sent motor freight at an additional charge.

 

We regret that we cannot ship to P.O. Boxes or international destinations including Canada.

 

Danko Emergency Equipment performance is at all time subject to change or cancellation due to causes beyond control, including but not limited to fires, strikes, accidents, catastrophes, acts of God, war conditions, shortages of labor, material or means of transportation, governmental order and Regulations, legal interferences or prohibitions, embargoes, defaults on the part of suppliers, and any other events or conditions which shall make performance difficult or impossible.

 

Danko Emergency Equipment will make a good faith effort to perform and make delivery at the time estimated, but because of the nature of work notice is hereby given to the Buyer that no liability shall attach or accrue to Danko Emergency Equipment for late performance or delivery.

 

If Buyer claims any discrepancy in count or weight, Buyer must notify Danko Emergency Equipment, within seven (7) calendar days after its receipt or shipment.

 

In the event you receive a damaged or short shipment, you must immediately file a claim with the carrier. Under ICC regulations this claim is the Buyer’s responsibility. Please contact our customer service department 1-800-568-2200 or info@danko.net for assistance.

 

RETURNS

 

When returning any part of your order, please contact our customer service department first at 866-568-2200 and have available your Danko order number and the specifics of your situation. Carefully repackage the merchandise using the original packing material if possible, to prevent damage in transit. All items that are returned should be in the same condition as when delivered. Packages can be sent to:

Danko Emergency Equipment

Attn: Returns Department

109 Ash Street

Snyder, NE 68664-0218


Please insure it for full value and keep all your postal and insurance receipts.

 

A 25% restocking fee is charged to any product returned or refused for reasons other than defective craftsmanship. This restocking fee will be waived if exchanging a normal stocking item for an additional item of equal or more value. This exchange must be done within 14 days of original purchase. Purchase or return shipping and handling cannot be credited or refunded.

 

Special orders are items not normally held in our normal inventory, are out of stock, or discontinued items. These items can be returned for a 35% restocking fee. Purchase or return shipping and handling cannot be credited or refunded.

 

Custom made items (Badges, Lettering, Certain Clothing, etc.) are not returnable unless the error was clearly ours.


REPAIRS

 

Products returned for repair do not need prior authorization. Please ship all repairs to:

Danko Emergency Equipment

Attn: Repair Department

109 Ash Street

Snyder, NE 68664-0218

 

If you have any questions, please feel free to call Customer Service at 1-866-568-2200

 

WARRANTY AND LIABILITY

 

All products are subject to the individual manufactures warranty only.

 

No statement or claim about the product by any employee, affiliate, agent, representative or dealer of Danko Emergency Equipment shall constitute a warranty or give rise to any liability or obligation of Danko Emergency Equipment and its affiliates.

 

Where a claim in respect of any of the goods which is based on defect in the quality or condition of the goods or their failure to meet specification is notified to the Seller in accordance with these Conditions and the Seller has accepted such claim following an investigation by the Seller, the Seller may replace the goods (or the part in question) free of charge or, at the Seller's sole discretion, refund to the Buyer the price of the goods (or a proportionate part of the price), in which case the Seller shall have no further liability to the Buyer.

 

Except in respect of death or personal injury caused by the Seller's negligence, or liability for defective products under the Consumer Protection Act 1987, the Seller shall not be liable to the Buyer by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for loss of profit or for any indirect, special or consequential loss or damage, costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of the Seller, its employees or agents or otherwise) which arise out of or in connection with the supply of the goods (including any delay in supplying or any failure to supply the goods in accordance with the Contract or at all) or their use or resale by the Buyer, and the entire liability of the Seller under or in connection with the Contract shall not exceed the price of the goods, except as expressly provided in these Conditions.

 

WHERE WE ARE

 

 

Our Headquarters is located in Snyder, Nebraska

 

Danko Emergency Equipment

109 Ash Street

Snyder, NE 68664-0218

Toll Free: 866-568-2200

Fax: 402-568-2212